casoola responsible gambling

Casoola Responsible Gambling

By Peter

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Casoola Casino is known as one of the best online casinos in India. This amazing reputation grew in time, due to several important aspects, from the rich promotional offer to the Casoola responsible gambling policy. 

As a less traditional online casino, Casoola invites players to take advantage of a very futuristic gambling experience. Robots as casino hosts guide you through the best games. Designed and created by huge developers on the market like NetEnt, Microgaming or QuickSpin, the titles also include super popular Indian games – Teen Patti and Andar Bahar. 

Besides other surprises, the casino offers unbelievable promotions, consisting of free cash, match up bonuses and free spins. But one detail that affects the popularity of this great casino is the safety and security offered to each player. Fast and secure financial transactions, safety for all provided personal information, as well as a comprehensive identity verification – all these account for a responsible gambling activity.     

Casoola Responsible Gambling – The Starting Point

Casoola casino promotes a safe and responsible gambling experience for each player. This is obvious from the first contact with the online platform. But how do you know this casino is a safe one? The answer is simple – the casino is licensed and regulated by the Malta Gaming Authority and also by the British Gambling Commission. 

This vital detail ensures not only transparency, but also great safety measures. The first step into providing a secure experience is regulating the legal age gambling. In order to become eligible for online gambling at Casoola, you need to create a member account. 

Start by filling in your personal details – name, date of birth, and requested contact details, such as address, telephone number and e-mail address. Although it takes several minutes only, to create the member account you need to confirm the aforementioned personal details, including being 18 years old or over. This is the most important requirement, since underage gambling is an offense.

Know Your Customer Policy

At Casoola online casino, players can start their amazing gambling session right after registration. Nonetheless, a verification of their account is implied – the KYC (Know Your Customer) process, as part of the responsible gambling procedure. This also guarantees the lack of involvement in any money laundering activities.

To comply with this responsible gambling measure, you are requested to provide the following documents:

  • Personal ID – passport / national ID card / driving license/ birth certificate, etc
  • A document that confirms the residential address you provided – utility bill or bank statement not older than 3 months.  

When making a Casoola deposit, the casino also requires a proof of payment. This ensures safe banking transactions and confirms your identity. But don’t worry, some screenshots or photos of your credit card or e-wallet account, are sufficient. 

As mentioned, there are in place some responsible gambling verification or action-taking steps. Before being able to make a withdrawal, you must complete the verification process. In case you fail to confirm your identity and prove your legal age, the casino will proceed to closing your account. Otherwise, the whole process is flawless, fast and players have a great customer support to turn to, in case of need. 

Casoola Responsible Gambling Approach

Casoola casino values its members. This is obvious through the help it offers, in every stage of a gambling problem. First, there’s a test on the online platform that players can take, in order to assess the status of their gaming habits. 

As a solution, the casino works closely with reputable counselling organisations, such as:

  • GamCare 
  • Gamblers Anonymous 
  • Gambling Therapy 

These are international organisations, renowned for their efforts in keeping gambling safe. Sharing the same objective, Casoola casino also advises players to pay attention to their privacy when using the member account. Furthermore, it offers some valuable filtering solutions to keep their account out of children’s reach: Net Nanny or GamBan

Moreover, the casino put together some inspired ways for players to control their activity while on the casino’s website. This way, every play

Know and Trust Your Limits

Casoola casino understands how easy losing control can be. For this specific purpose, the platform created some amazing tools that can help players ensure a safe gaming experience. Therefore, know that you can set daily, weekly or monthly restrictions anytime you want, as following:

  • Deposit limits, to never risk exceeding your gambling budget
  • Wager limits – for whenever you’re feeling hasty
  • Loss limits – to help you stay within your spending budget and avoid compulsive gambling
  • Session limits – to help you gamble only while it’s fun.

For when players feel like the problem persists, there are several other tools that ensure a Casoola responsible gambling experience:

  • The possibility of closing your member account – do it whenever you feel like taking a break from the casino. The greatest advantage is that you’re able to reopen the account at any desired time.
  • Cool-off – this is another way of taking a break from gambling. The difference between a cool-off period and closing your account stands in the predetermined period of time. Normally, the cool-off timeframes last for 24 hours, 48 hours, 7 days or 30 days.
  • Self-exclusion is a more comprehensive Casoola responsible gambling tool – it allows a greater break from gambling, for 1 year, and up to 5 years. 

To use any of these helpful Casoola casino tools, don’t hesitate to contact the Customer Support team or find all available options under the Responsible Gambling section. 


Gambling is a form of entertainment, supposed to provide lots of fun gaming sessions. Even so, the activity of gambling itself, can become addictive, and eventually damaging. Luckily, you are choosing a safe and secure online platform that provides the necessary help towards a healthy gambling activity.

Casoola responsible gambling promotes a safe and risk-free gaming experience. Enjoy the greatest benefits this casino has to offer, from the outstanding ₹30.000 + 20 Free Spins Welcome Bonus to many others, without ever worrying about losing control. Casoola is looking after your healthy gambling habits, while offering an authentic gambling experience.

April 29, 2021